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What to Do if You Didn’t Receive Your Tax Refund

Waiting for your tax refund can feel like watching a pot that never boils, especially when you’re counting on that money. If it’s been weeks (or months) and there’s still no sign of your refund, don’t panic. There are a few reasons it could be delayed, and there are also steps you can take to get things back on track.


Whether you're filing on your own or getting professional help, you deserve answers - and peace of mind. Here’s what you need to know if your refund never arrived.

First, Check Your Refund Status

Before jumping to conclusions, the first step is to use the IRS “Where’s My Refund?” tool. To check your status, you’ll need:

  • Your Social Security number or ITIN

  • Your filing status (Single, Married Filing Jointly, etc.)

  • Your exact refund amount


If the IRS has received your return and is processing it, the tool will let you know. If the status says “Refund Sent,” but you didn’t get it, keep reading.

Common Reasons Your Refund Might Be Delayed

There are several reasons your refund may be late or missing. Some of the most common include:


1. Errors in Your Return

Simple mistakes - like entering the wrong bank account number or a mismatched name and Social Security number - can trigger delays.


2. Math or Identity Verification Issues

If something doesn’t add up on your return or the IRS needs to confirm your identity, your refund will be put on hold until it's sorted out.


3. You Owe Back Taxes or Other Debts

Here’s a curveball - your refund might be delayed or reduced because you owe other debts. If you owe child support, student loans, or unpaid federal or state taxes, the Treasury Offset Program can redirect your refund to cover those. The IRS should send a letter if this happens. 


4. Mailing or Bank Account Issues

If you requested a paper check and moved without updating your address, or if your bank account was closed or had incorrect info, your refund could have bounced back to the IRS.


5. Claiming Certain Tax Credits

Did you claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC)? By law, the IRS cannot issue refunds involving those credits until at least mid-February. So if you filed early in the tax season and claimed these, that automatically built in a delay. 


6. Fraud or Identity Theft Flags

In some cases, your return may have been flagged for fraud (say, someone else tries to use your Social Security number). The IRS might pause to verify your identity. In some cases, they’ll send you a letter or a 5071C notice asking you to prove you are you before they release the refund.

What to Do Next

If it’s been more than 21 days since you e-filed (or more than 6 weeks if you mailed your return), and your refund is still in limbo, try these steps:


Step 1: Use the IRS Tools

Go to the IRS website and use the Where’s My Refund? tool or the IRS2Go App. If your status says “still being processed,” you may just need to wait a bit longer.


Step 2: Call the IRS

You can call the IRS directly at 1-800-829-1040. Be prepared for long wait times. Try calling early in the morning, and have your information ready.


Step 3: Check for an IRS Notice

You might have received a Notice CP12, CP05, or 4464C, asking for more information or informing you of a delay. These notices are important. Don’t ignore them.


Step 4: Verify Your Return Was Actually Filed

If you used a tax preparer or a friend to help file, make sure the return was submitted properly. At AMG Finance, we always confirm your return was filed and accepted by the IRS.


Step 5: Submit an IRS Form if Needed

If your refund was lost or stolen, you may need to file Form 3911: Taxpayer Statement Regarding Refund. This starts the process of tracking or reissuing your refund.


Pro Tip: Avoid phony websites. Make sure you’re using the official IRS.gov “Where’s My Refund?” site or the official IRS2Go app. There are scam sites out there – you don’t want to accidentally enter your personal info anywhere unofficial.

How Long Refunds Typically Take (and What’s “Normal”)

Knowing what’s “normal” can help you gauge whether your refund is truly delayed or just processing. Here are typical timelines for tax refunds under usual circumstances:

E-Filed Returns with Direct Deposit: Most refunds from e-filed returns hit your bank account  within 21 days, and often sooner. The IRS says 9 out of 10 direct deposit refunds arrive in under three weeks.


E-Filed Returns with a Paper Check: If you filed online but wanted your check mailed, your return should still process in that 21-day window - but you'll need to add mailing time. Typically, checks arrive about a week or two after processing, but delays from the postal service can stretch that out.


Paper Filed Returns (Mail-In) – Direct Deposit: Mailed returns take longer to process, even if you opted for direct deposit. The IRS recommends waiting at least 6 weeks, and it can take even longer. Since paper returns have to be manually entered and reviewed, “Where’s My Refund?” won’t show anything until about 4 weeks after mailing.

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Paper Filed Returns – Paper Check: This is typically the slowest of all. You’re looking at the 6+ weeks of processing plus the mailing time for the check. It’s not uncommon for this route to take 8-10 weeks total. If it’s been less than that, it might not be considered “delayed” yet in the IRS’s eyes.

It’s Been More Than 21 Days - Now What?

If it’s been more than 21 days since you e-filed—or over 6 weeks since you mailed your return—and your refund still hasn’t arrived, it’s time to take the next step. Don’t stress. Here’s what you can do:


Call the IRS

You can reach the IRS directly at 1-800-829-1040. If your return has been in limbo past the normal time frame, they’ll usually allow an agent to look into it.


Watch for IRS Notices

The IRS might have already contacted you and the notice got lost in the shuffle. Common ones include letters asking you to verify your identity (like a 5071C or 4883C), or a notice about an error or adjustment.


If you get one, follow the instructions right away. Your refund won’t move forward until you respond.


Try the Taxpayer Advocate Service (TAS)

If your refund delay is causing serious hardship - like trouble paying bills - the Taxpayer Advocate Service may be able to help. They’re an independent part of the IRS that steps in when taxpayers are stuck and need help getting answers.


You can:

  • Call TAS directly (each state has an office)

  • Or fill out Form 911 to request assistance


Give It a Little More Time

Sometimes, the only option is to wait it out. As frustrating as that sounds, not every delay means something’s wrong. The IRS might just be running behind, especially during peak filing season or if your return triggered a manual review. 

How Professional Tax Prep with AMG Finance Can Help Avoid Delays

One way to prevent refund delays is to tackle the root causes before you file. Many of the common delays happen due to errors or missing information. 


This is where AMG Finance’s professional tax preparation service comes in. When you have your taxes prepared by AMG Finance, you’re getting experienced professionals who know how to dot every “i” and cross every “t”:


Accurate, Error-Free Returns: Many delays happen because of small issues - typos, missing info, wrong math, or skipped forms. Our tax preparers double-check everything before your return goes out. That means fewer red flags for the IRS and a better chance of your refund arriving on time.


Insight on Credits and Deductions: We help you claim everything you qualify for - like home office deductions or Child Tax Credit. Plus, we can help ensure you have the proper documentation ready in case the IRS has questions, reducing back-and-forth later.


Support If the IRS Needs Follow-Up: In the rare case that the IRS does pause your return for verification or requests more info, our team is here to help. 


In short, professional tax prep through AMG Finance can significantly reduce the chance of those annoying refund delays. We can’t control everything the IRS does, but we can make sure your return is in the best possible shape to get processed quickly and painlessly. 

Waiting on a Refund and Need Cash Now? AMG Finance Can Help

Life doesn’t always wait for the IRS. Maybe you have an emergency expense or just need funds to get by until that refund arrives.


AMG Finance offers personal loans that can tide you over while your refund is on its way - without the stress or sky-high interest rates you’ll find with payday lenders.


Of course, taking out a loan is a personal decision. We encourage you to borrow responsibly and only what you need. But if you’re in a tight spot, AMG Finance is here to help with a financial bridge to get you through the wait.

Final Thoughts

Waiting for a tax refund that didn’t show up can be frustrating and nerve-wracking. The key is not to panic. Often, there’s a simple (and fixable) reason for the delay. 


And remember, you don’t have to go through it alone. Whether it’s professional tax prep to prevent problems or a personal loan to ease your cash flow while you wait, AMG Finance has your back. 


In the meantime, stay patient and proactive. Use the IRS tools at your disposal and respond promptly if they need anything from you. Your money is important - and with the right approach, you’ll have that refund in hand soon. 


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